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Shipping Policy

We reserve the right to change or remove the shipping methods detailed in this policy at any time. The shipping methods available on the payment page are the ones that are valid and valid at the time of placing the order.

Shipping Options

Home Delivery

  • Orders over 250 NIS: Free Shipping
  • Orders up to 249 (inclusive): Shipping Cost 35 NIS

Shipping Details:

  • After picking up your order, you will be sent a message with a tracking number for the shipment.
  • A courier from "HFD delivery service" will contact you by phone to coordinate the delivery date before the package arrives.

Delivery times:

  • Delivery within 5 business days (excluding the day of order, Friday-Saturday and holidays)
  • Delivery within 5-7 business days (excluding the day of order, Friday-Saturday and holidays) to exceptional areas: Golan Heights settlements and the northern border, settlements in the Arab sector, Jordan Valley settlements, settlements beyond the Green Line, settlements around Gaza, Eilat, Dead Sea settlements and Arava settlements.
  • During holidays, there may be delays in delivery times.

Terms:

  • Delivery time is counted one day after the order is confirmed by the credit card company.

Self-pickup

  • Cost: No cost for any order amount.
  • When the order is ready for collection, you will receive an order confirmation.
  • Order collection must be arranged in advance.

Pickup Details:

  • Location: Lapin 22, Tel Aviv 
    Hours: 10:00-17:00
  • Advance appointment required via hello@jelly-skin.com
  • Notification will be sent when package is ready for pickup
  • Order collection must be arranged in advance.