In accordance with the shipping regulations on the website

Where are you located?

In the center of the country, that's why you will receive your shipments very quickly, without additional payments for customs or VAT

How much will the shipping cost me?

When buying up to NIS 250, shipping will cost you NIS 35, over NIS 250, shipping is free

How long will the shipment arrive?

We commit to 5 business days in accordance with the shipping regulations

Can I return a product after it has arrived?

If it is not used at all and it remains in its original packaging and hermetically closed, you can receive a refund according to the return policy

Can I collect my package?

Of course, collection from our warehouses can be arranged in advance, please contact us

How do you make a payment on the website?

Through secure purchase by credit card

Do you have a physical store?

No, orders can only be made on the website

Can I change the order?

If the order has not been shipped, contact us as soon as possible and we will change the order

I did not receive all the products I ordered/ I received products that are not mine

All your orders are compiled with love but sometimes mistakes happen, if this did happen contact us and we will do our best to correct the mistake as soon as possible

How can I receive benefits or receive information about promotions?

When you register for the customer club, you receive a discount on your first purchase and you can receive updates before everyone else about special offers

Can I use several coupons in my order?

No, you can use one coupon per order

Can I use coupons on sale products?

Coupons cannot be activated on products in which a discount or sale is embedded (for example sets)

Are the preparations safe to use?
All preparations are approved by the Ministry of Health, meet the highest standards, before using any new product we recommend doing a test with a small amount of the material to see that no sensitivity has occurred

Were experiments done on animals during the preparation of the products?
No product is tested on animals

Are your products vegan?
Most vegan products, those that are, are marked on the site and are under the appropriate category

Are the products safe to use during pregnancy and breastfeeding?
There are products that have been defined as safe for use by the company, but it is advisable to consult a doctor about the ingredients before use

I'm not sure which product will suit my facial skin, who can I consult with?

You are welcome to contact us by email or any social media platform

I have more questions, how can I contact you?

You are welcome to contact us by email or any social media platform